Shipping and payment terms
Payment and shipping
The following conditions apply:
The delivery of the goods is worldwide.
Shipping to German and foreign islands is excluded.
Shipping costs(including legal value added tax)
Domestic deliveries (Germany):
We charge shipping costs at a flat rate of 5.90 € per order.
We calculate the shipping costs abroad as a flat rate as follows:
Slovakia (Slovak Republic):15.90
As far as in the respective offer no other period is indicated, the supply of the commodity takes place in the inland (Germany) within 3 - 5 days, with foreign supplies within 5 - 7 days after conclusion of a contract (with agreed upon pre-payment after the time of your payment instruction).
Please note that there is no delivery on Sundays and public holidays.
If you have ordered items with different delivery times, we will send the goods in one shipment, unless we have made other agreements with you. In this case, the delivery time is determined by the article with the longest delivery time that you have ordered.
In the case of self-collection, we will inform you by e-mail about the provision of the goods and the collection options. In this case, no shipping costs will be charged.
Accepted payment methods
- Cash payment at pickup
- Advance payment by bank transfer
- Payment by cash on delivery (plus cash on delivery fee 6 €)
- Payment by SEPA-Basislastschrift
- Payment by credit card
- Payment by PayPal
- Payment by invoice
- Payment by instant bank transfer (via Klarna)
- Payment by amazon payments
More details about payment
Payment by invoice is only possible for registered customers.
The invoice amount must be settled within 14 days when paying by invoice.
When paying by SEPA core direct debit or SEPA company direct debit, you authorize us by issuing a corresponding SEPA mandate to collect the invoice amount from the specified account. You will receive a pre-notification at least 5 days before the date of the direct debit. Please note that you are obliged to ensure sufficient funds in the account on the announced date.
If you pay by credit card, your credit card account will be charged when the goods are shipped.
Our bank details:
Account holder: Koso Europe GmbH & Co KG
Account number : 114284009
Bank code: 591 900 00
Iban: DE05 5919 0000 0114 2840 09
Bic: SABA DE5S
If you have any questions, please find our contact details in the imprint.