Payment / Dispatch

Payment and dispatch

The following terms and conditions apply:

Dispatch conditions

The products are delivered all over the world.

Dispatch shall not be made to the German Islands.

Dispatch costs (inclusive of legally applicable VAT)

Domestic deliveries (Germany): 

We charge a flat shipping fee of 5.90 € per order.

Deliveries to foreign countries:

We charge a flat shipping fee for international deliveries:

Belgien:15,90
Italien:15,90
Portugal:15,90
Dänemark:15,90
Lettland:15,90
Schweden:15,90
Estland:15,90
Litauen:15,90
Slowakei (Slowakische Republik):15,90
Finnland:15,90
Luxemburg:15,90
Slowenien:15,90
Frankreich:15,90
Malta:15,90
Spanien:15,90
Griechenland:15,90
Niederlande:15,90
Tschechische Republik:15,90
Großbritannien:15,90
Österreich:15,90
Ungarn:15,90
Irland:15,90
Polen:15,90
Zypern:15,90


Delivery periods

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 3 - 5 days, for deliveries abroad within 5 - 7 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

In case of self-collection, we will inform you by email once the product is ready, along with the collection options. In this case, dispatch costs will not be charged.

Terms of payment

For domestic deliveries (Germany) the following payment options are available:

Payment in cash at the time of collection
-  Prepayment via transfer
Cash on delivery (plus COD charges 6 €)
Payment via SEPA direct debit
Payment via credit card
Payment via PayPal
Payment by invoice
Payment via Sofortüberweisung [immediate transfer]
Payment via amazon payments

In case of deliveries to a foreign country, you have the following payment options:

-  Payment in cash at the time of collection
-  Prepayment via transfer
Payment via credit card
-  Payment via PayPal


Further details on payment

 

Payment by invoice is only for registered clients.

The invoice amount is to be settled at the time of payment on invoice within 14 days.

If payment is to be made via an SEPA base debit note or an SEPA corporate debit note, you authorise us to collect the billing amount from the specified account by issuing a corresponding SEPA mandate. You will receive a pre-notification at least 5 days before the date of the direct debit collection. Please ensure that the account in question possesses sufficient covering funds on the due date.

If payment is made using a credit card, your credit card account is debited in conjunction with the shipping of the goods.

Our bank account:

Account holder: Koso Europe GmbH & Co KG
Account number: 114284009
Bank sort code: 591 900 00
IBAN: DE05 5919 0000 0114 2840 09
BIC: SABA DE5S


In case of questions, please contact us at the contact details mentioned in the Legal Notice.

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